Kindly refer to the confirmation email; you will find an edit button to modify or cancel your reservation or communicate with our Reservations Team at SMT@aqua-cruises.com. Please note that a cancellation fee may apply.

Check-in will open for guests at 12:00 PM
Departure day checkout at 08:00 AM
We understand that arrival and departure times may vary according to the flight timing; please coordinate with the management team in case of early arrival or late departure for availability. In this case, guests are welcome to enjoy the public areas while waiting with most services open for their comfort. Kindly note that early arrivals or late departures maybe subject to extra charges.

Children are welcome at Storia the Dahabeya. Minors must be accompanied by a parent or guardian over the age of 21 years old. Babysitting services are not available on board.

Wheelchairs, an elevator, and a well-appointed accessible Storia Luxury Cabin are available for guests with special needs. Guests requiring specific assistance while on board are asked to notify our team at SMT@aqua-cruises.com.

If you booked airport transfers with us, our representative will be available to guide you to the arranged vehicle, assist with your luggage, and other airport pickup and drop-off procedures.

Passports are required for all guests and must be valid for six months after the voyage’s completion date. In addition, guests should have visas and any other necessary documents according to Egyptian laws and regulations.

Our cabins and suites are equipped with all amenities to allow guests to travel light.

Luggage restrictions and fees can vary by airline, class of service, and destination or departure airport.

For the most up-to-date luggage allowance policies and weight/size restrictions by airlines, we suggest you visit the websites of the selected airlines for your trip, most of which are updated regularly with the latest policies.

All luggage must be securely packed and clearly labeled with your full name.

Carry your Jewelry, fragile items, valuables, and important documents in your hand luggage.

Upon arrival, our crew will affix luggage labels with your name and deliver the luggage directly to your luxury cabin or suite.

Before sailing, we ask guests to ensure they are medically and physically fit for travel.
A doctor will be on call upon the guest’s request.
If the cruise is docked, the doctor may take up to 1 hour to arrive on board.
However, first responders are available onboard in case of emergencies.